We do not accept returns for promotional items worn, washed or opened wristpacks.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must be unworn and unwashed without body odor or fragrance. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
Please send it back to the address below and include a note and your order letting us know if its a return or an exchange.
Please keep your tracking number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It usually takes 3-5 business days to return to your card.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to receive instructions on how to return your item(s).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
An email tracking will be sent to you to verify that your package is on its way back to you.